Playbook
A critical reflective journal (CRJ), to reflect on my practice in real-time.
Ideation: Crazy Eights
‘Crazy eights’ is a time-constrained ideation process that can be carried out...
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Ideation: Mind Mapping
Mind Mapping is a technique that produces ideas by association and has...
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Ideation: Opposite thinking
Opposite Thinking, is one of my favourite ideation methods, mainly because it...
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UX explained: Information Architecture
Information Architecture is more than just menus; it’s more about the organisation...
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UX explained: Data analysis
For most companies, data governance and management is an issue. Most lack...
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UX explained: Content Audits
A content audit is a great task to undertake when you’re trying...
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UX explained: Task Analysis
Task analysis is the process of learning about ordinary users by observing...
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UX explained: Diary Studies
A diary study is a form of user research where participants self-report...
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UX explained: Research
UX researchers adopt various methods to uncover problems and design opportunities. Here...
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How to get online
The Covid-19 outbreak has disrupted the main income source for most businesses....
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Conversion rate optimisation plans
Conversion rate optimisation plans are focused on reducing the gap between the...
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Design Sprints
Create products and innovate faster. I’ve sailed the political structures of large...
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Getting a digital solution off the ground
Getting a digital solution off the ground is a multi-step process that...
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Design Systems
I have created several design systems over the years using various programmes...
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Documentation for Development teams
‘Never assume anything’ is probably the most important rule when working in...
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